Professional, friendly Kiwi service – the best I have experienced in a long time! I required the services from Nelson Auto Glass when during a recent storm a fallen branch shattered the windscreen of our car. It happened late on Thursday before the long Easter weekend and could have turned into a distressing situation. We had family with small children visiting and needed the car urgently for our planned family holiday. Nelson Auto Glass Specialists saved our weekend, and did an amazing job. I cannot praise their professional and friendly service enough. I called at 4.30pm and was instantly reassured, that no problem at all , the team at Nelson Glass would look after us. I was offered a replacement car for the weekend at no extra cost and the staff stayed longer until almost 6pm for me to pick up the replacement car. They called me the day after the holidays saying that our car was ready. It was a pleasure dealing with Nelson Auto Glass Specialists, their friendly Kiwi service is second to none! I can thoroughly recommend them over any other.”
Birgit Neumann, Company Director, Nelson.
Thank you so much for the cheerful and friendly service yesterday. It was very refreshing to deal with people who take responsibility for an error by putting it right immediately…and doing so in a cheerful and friendly way. Thank you Francis and Victoria.
Elizabeth Parkes, Nelson
I would like to say the Russell, the technician that came to our house, was the most helpful person I have ever met, and lovely. His customer service is impeccable and he is a lovely lovely person. He was so pleasant both on the phone and in person and is a real asset to Nelson Auto Glass. I wouldn’t hesitate to recommend him to anyone. He did a great job, and helped me out a lot. Many thanks.
Hayley, Tahunanui, Nelson